As a supplier of electronic products to one of the largest media mega-marts in the world, this German retailer needed a local team on the ground to represent them in liaising with their local customers in China.
The firm had its existing know-how & operations set up throughout Europe settled, also in different parts of Russia, and potentially had the manpower to invest and send its own team over to China. However, China being a new operations market for them, as well as the urgency in setting up the China operations, renting a team that is already on standby, seemed the most suitable and cost-effective solution.
Handpicked was engaged to be their “local team”, carrying out their day-to-day operations such as outlet visiting, stock-tracking, and inventory management, as well as maintaining local relationships with their customers.
We collaborated closely with their Hong Kong office, ensuring successful and timely order fulfillment, good communication flow, and a high level of customer satisfaction in the Mainland.